MediFlow SaaS Medical Booking Appointment System
MediFlow
Project Overview
The MediFlow SaaS platform automates patient follow-ups and appointment confirmations for clinics across East Africa, and Kendrick Designs designed the website presenting the platform itself under the promise "Follow-ups that run themselves." Built specifically for the region — with awareness of M-Pesa, Safaricom, and local languages — the site covers four reminder channels (SMS, WhatsApp, Email, and USSD) and is structured around a clear mission ("remove the operational friction blocking great care") and vision (a healthcare ecosystem where technology serves clinicians and patients are never forgotten). A "Why clinics stick with us" section covers East Africa-specific infrastructure, honest pricing, and Nairobi-based WhatsApp-first support, while a stats section presents the platform's reach, including 150+ clinics onboarded and coverage across four reminder channels.
The Challenge
Beyond the marketing website, MediFlow needed to clearly communicate the substance of its underlying platform — its mission, its multi-channel reminder infrastructure, and why it is built specifically for East African clinics — so that clinics evaluating the product understood exactly what they were signing up for.
Our Solution
Kendrick Designs presented the platform around a clear mission and vision, a company origin story, and its four-channel reminder infrastructure (SMS, WhatsApp, Email, and USSD) built with awareness of M-Pesa, Safaricom, and local languages, backed by pages introducing the Nairobi-based, WhatsApp-first support team clinics would be working with.
Key Features
Technologies & Services
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